Healthcare CX transformed
Deliver healthcare experiences that educate, engage, and advocate for your employee population. Using a combination of hands-on help, data science, and smart technology, companies can help people better navigate the U.S. healthcare system and make healthy lifestyle choices. Partner with Health Advocate, a TaskCorp company, to improve health outcomes, reduce absenteeism, and lower costs
At TaskCorp, we provide solutions that help you achieve the future of healthcare CX today.
Simplify Member & Patient Experience
TaskCorp streamlines member and patient experience with a human-led, AI-backed approach, leveraging advanced technology and personalized support to deliver seamless, efficient, and empathetic customer service.
Deliver Outstanding Provider & Payor services
Navigate member and patient demand, manage regulatory requirements, and maximize value through our data-driven insights and future-proof solutions.
Optimize Health and Care Management
We provide the support infrastructure and scale needed to drive user adoption and improve value-driven results for your healthcare and wellness platforms, services, and devices.
"Healthcare can be complex and expensive. It doesn’t have to be. We partner with many of the most innovative healthcare brands to make it easier for patients to access and afford the care they need. Our clients select Us because they know they can rely on TaskCorp technology and talent to deliver optimized healthcare experiences".
What We Do
We deliver a human-centric, omnichannel experience to simplify care navigation, improve engagement, and deliver better outcomes at reduced costs. Our services include:
Patient Support
- Patient Scheduling
- Ongoing Patient Engagement & Post-Visit Follow-Up
- Billing
Member Support
- Enrollment
- Benefits Support
- Policy Administration
- Claims Support
- Pharmacy Fulfillment and Administration
- Billing
We drive efficiencies and integrate AI to deliver frictionless, high-quality care for patients and members.
Provider Services
- Prior Authorization
- Insurance Verification
- Claims and Billing
- Data Quality/Data Entry
- Records Management
Payor Services
- Network Management/Provider Credentialing
- Care Management
- Utilization Management
- Benefits Administration
- Regulatory and Compliance Programs
- Enrollment and Welcome Season Support
We enable user adoption and value-driven results for your healthcare and wellness platforms with our scalable support infrastructure. Our services include:
- Sales and Subscriber Growth
- User Onboarding and Engagement
- Technical Support
- Data Capture and Tagging
- Community Moderation
- Advanced Data Analytics
Our Results
Delivering Exceptional Support Through Adversity
With rapid and turbulent business upheavals due to the ever-changing nature of the pandemic, a COVID-19 testing provider needed to launch swiftly, safely, and smoothly. The client needed a provider to be flexible and support increased demand at short notice. To launch quickly as required and ramp up effectively, TaskCorp provided holistic support from various locations.
Trust in a partner that can move with you swiftly.
A Healthier Solution: Delivering Unmatched Value to Patients and Clients
An American healthcare company, which operates the first and only prescription drug price comparison app, was looking for an outsourcing provider that can help them scale while remaining both remaining cost-efficient and high-performing.
We provide unmatched quality, value, and performance beyond the price.
Helping a First-Time Outsourcer Take the Next Big Step Forward
With only 6 FTEs in their in-house contact center, a regional chain of clinics required a solution that would enable them to handle the increased call and email volume driven by their newly-opened clinics. Focusing on our Teammates’ process adherence, empathy, and attention to detail enabled Us to deliver patient delight at scale.