Financial Services
We help reimagine the financial services experience to enable companies to meet the dual challenge of providing unparalleled customer service and ensuring ironclad security.
Reimagining Financial Services
We offer expertise in Risk & Response, Trust & Safety, and innovative digital customer service to deliver personalized, accessible, and secure financial solutions that empower customers to achieve their financial objectives efficiently.
Digitalize Your Customer Experience
We modernize legacy technologies and assist with AI, RPA, and cloud-based infrastructure. Our generative AI tools guarantee adaptability and a competitive edge for your business
Ensure Security and Compliance
We’re PCI, HITRUST, and HIPAA-certified. Our advanced digital protection solutions and comprehensive risk mitigation strategies help you navigate financial security challenges with confidence.
Efficiently Scale Support
Our contact center and accent neutralization services optimize efficiency and enhance CX, while our offshoring solutions provide significant cost savings, profitability, and global reach.
"When finance and tech meet, the challenge is clear: how to offer both a standout customer experience while maintaining security. As the industry continues to transform and cyber threats grow, it’s not enough to keep up, you have to stay ahead. At TaskCorp, we boost our Risk+Response teams’ deep expertise with the latest technology to help ensure every financial interaction is as safe as it is seamless. The results speak for themselves".
What We Do
We offer tailored solutions for enterprise banks and digital platforms, ensuring safe and innovative experiences that align with brand objectives and customer preferences. Our services include:
- Acquisition
- Onboarding
- Servicing
- Retention
- Billing & collections
- Fraud, disputes, chargebacks
- Back Office: Data entry, Document imaging & management
- Clearance and settlement
- Digital identity
- Compliance
We deliver secure, fast, and reliable experiences to protect the interests of both investors and artists. Our services include:
- 24/7 Blended Voice, Chat, Email, and In-App Support
- Fraud Detection and Prevention
- Real-Time Transaction Monitoring
- Social Media Scraping and Content Moderation
We secure your customers’ online payments and transactions through expert policy development and enforcement strategies. Our services include:
- Customer and merchant acquisition/onboarding
- Customer and merchant servicing/retention
- Fraud, disputes & chargebacks
- Back-office
- Merchant triage terminal conversion/troubleshooting
- Billing & collections
- Digital identity
- Compliance
Our comprehensive services encompass cutting-edge solutions, ensuring the secure and seamless processing of financial transactions. These include:
- Customer and merchant acquisition/onboarding
- Customer and merchant servicing/retention
- Fraud, disputes & chargebacks
- Back-office
- Merchant triage terminal conversion/troubleshooting
- Billing & collections
- Digital identity
- Compliance
We streamline insurance claims, warranty processes, and customer interactions by developing and implementing innovative solutions. Our services include:
- Sales Insurance
- Sales Warranty
- Customer servicing/retention
- Fraud, disputes & chargebacks
- Claims
- Supplier triage
- Billing & collections
- Back Office: Data entry, Document imaging & processing
- Digital identity
- Compliance
Our Results
Fintech Company Improves Anti-fraud Services Quality to 94%
We significantly improved quality scores, customer and employee satisfaction levels, and average handling times (AHT) within our client’s fraud operations function.
Fraud Prevention and Transaction Monitoring for A Cryptocurrency Exchange
We implemented a rigid training approach to deliver productivity, quality, and increased customer satisfaction.
