AI Powered, Human Made
We build proprietary AI solutions that pair human ingenuity with tech efficiencies to augment and help develop the customer service workforce.
Unleash the power of AI
Elevate business performance through Generative AI
Apply AI to empower employees through targeted coaching and learning, automate repetitive, mundane tasks, improve model accuracy through data labeling and annotation and serve customers regardless of geography and language. The world’s best brands are already using Generative AI, to assist and guide customer support teams. The power of AI to deliver more effective and efficient business outcomes is limitless.
Ai Capabilities that enhance and deliver the best CX
Our Global Ai operations experts speak mulitiple languages and dialects
Accuracy Speed and efficiency to improve business results
With a deep knowledge of multiple industry domains
The best technology powered by the best people
Ai operations in data labeling, data governance, data classification and more.
Introducing GenAI
Harness the power of Generative AI
Generate conversational, life-like dialogs to supplement your human workforce and scale to meet sudden or seasonal volume spikes. GenAI analyzes past interactions and combines a trained Large Language Model (LLM) with billions of parameters to deliver authentic, human-centric responses
Our capabilities
NLP/NLU (text and audio)
- Audio and text transcriptions and translations
- OCR and document transcription
- Text intent training
- Text sentiment training
- ASR training
Computer Vision (image, video, GIFs, 3D point cloud)
- Bounding box annotations
- Polygon annotations
- Semantic segmentation
- Line and spline annotations
- Cuboid annotations for 2D images and videos
- Point cloud animations for 3D images such as Lidar
- Data triaging
- Data classification
- Data cleansing
- Data normalization
- Data cataloging
- Data bias monitoring
- ASR intent training for IVAs/voice assistants
- Text intent training for chatbots
- Audio/text transcriptions and translations
- Audio/text sentiment training
Automate content generation to deliver life-like customer conversations, ensure response consistency, and use machine learning to continuously improve accuracy.
Technology that empowers people
Better equip customer support teams by automating response recommendations
Assist employees, improve customer satisfaction, and accelerate issue resolution by auto-generating response recommendations and support resources. With automated agent assistance tools, companies can ensure consistent, more effective customer interactions while also improving employee enablement.
Apply Generative AI to
Interpret or convert across languages, formats, or channels
Accelerate inquiry or issue resolution
